Technical Account Manager- Dairy

Requisition ID: 55239
Position Type: (US)Full Time
Workplace Arrangement:

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Join Kerry as we look to expand our presence in the dairy industry through leading- and innovative technology and ingredients! This is an exciting role that gets to partner with dairy clients and understand how Kerry can help them meet their goals and interests according to their brand needs. This role is a remote position that can be based within the Midwest.

Key responsibilities

Work within account team to provide overall technical support, insight, and perspective to existing and potential customers.
Design and execute plant trials, identify, and resolve issues, and conduct audits of plant operation.
Using tools such as LactoSens® and analytical analysis to interpret data. Present findings and provide suggestions based on those results.
Conduct training programs for customers and industry trade groups. Assist in technical communication and presentations.
Participate in industry and internal technical meetings.
Support other Dairy Regions and interpret R&D findings for customers and account managers.
Provide technical support to customers and staff in person and virtually.
Completing all reports and plans on time as assigned by management.
Maintaining accurate account records and files including salesforce.com.

Qualifications and skills

5-7 years of relevant experience in the dairy industry in operations, quality or R&D
Experience focusing on core dairy needs such as processing (fluid, frozen, cultured), extended shelf-life, and ultra-filtration
Ability to work in a team environment and individually
Experience with quality, plant, and R&D processes
Proven ability to manage relationships to help drive the commercial experience to deliver pipeline and project execution aligned to channel growth objectives.
Ability to communicate across many levels of customer operations.
Enthusiasm and excitement to become a trusted expert to help multi-level stakeholders trust Kerry.

The typical hiring range for this role is $90,000 to $135,000 annually and is based on several factors including but not limited to education work experience, certifications, location, etc. In addition to your pay, Kerry offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and retirement contribution (all benefits and incentives are subject to eligibility requirements).

Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov).

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Nearest Major Market: Wausau

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