Retail Commercial Manager

About the role

Kerry Dairy Ireland includes Agribusiness, Dairy Processing & Nutritional Ingredients, and our dairy related Consumer Foods business. With a revenue in excess of €1bn per year, it is one of the world’s leading dairy businesses. We have a well-established and strong dairy heritage and have a deep-rooted connection with our 2,800 milk suppliers through our Agribusiness.

The Agribusiness’s retail division under the "Farm & Homestore" brand, operates 31 retail stores and an online platform (www.farmandhomestore.ie). We are seeking a dynamic Retail Commercial Manager to lead and grow the development and profitability of our retail businesses, including areas such as Purchased Feed, Veterinary, Retail Hardware, Agri Hardware, Grass Seeds, Silage, and Grocery.

This role would suit someone with previous retail management and commercial skillset, who is willing to be on the road 4 days per week, onsite in stores. Ideally based between Tralee and Charleville due to store locations.

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. Every day we partner with customers to create healthier, tastier, and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

What you'll be doing

The Retail Commercial Manager will play a pivotal role in driving the success of the "Farm & Homestore" division. This position involves leading the branch network team and collaborating with various internal teams to ensure long-term success. The ideal candidate will excel in staff management and delivering outstanding customer service while achieving sales targets across our retail stores..

Key Responsibilities include:

• Purchasing Efficiency: Collaborate with the purchasing team to optimize inventory levels and achieve superior retail margins through accurate forecasting.
• Sales Development: Identify and develop new sales opportunities.
• Working Capital Management: Enforce branch-level working capital policies to prioritize cash flow.
• People Management: Conduct regular performance reviews and provide ongoing feedback to branch staff.
• Staff Development: Prioritize training and development needs across the 31 stores.
• Customer Service Excellence: Implement universal customer service standards across all stores to enhance customer experience.
• Business Development: Leverage our geographic footprint and logistics capabilities to drive new business in key categories.
• Contract Management: Ensure supplier and customer contracts are current and priced appropriately, in coordination with the purchasing team.
• Strategic Contribution: Participate in Agribusiness management meetings and contribute to strategic direction.
• Marketing Strategy: Develop and implement the marketing strategy for the brand, collaborating with the online team to enhance digital sales growth and profitability performance.

What you can bring to the role

• Proven experience as a retail manager or in a similar multi-site role.
• Strong commercial skills with the ability to drive margins and revenue.
• Strong team player with a proven track record in team development and leadership.
• Exceptional communication skills, capable of engaging at all levels from staff to board members.
• Proficient with IT systems, including new POS technology, and comfortable driving technological change.
• Experienced in change management.
• In-depth understanding of marketing and sales strategies, inventory management across multiple sites, and exceptional customer service skills.

In Kerry we know that sometimes the perfect candidate doesn’t exist, and people can be put off applying for a role if they don’t fit all the requirements. If you are excited about working for us and have the majority of the skills or experience, then please do apply as you could be exactly what we are looking for.

What we can offer

In return we can offer a competitive salary and comprehensive benefits package as well as the opportunity for self-growth and career development within one of the world’s leading manufacturers of food and nutrition technology.

In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit.  We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic.