E-Commerce Implementation Specialist

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Kerry Group is looking for a E-Commerce Implementation Specialist. Under broad supervision of the Global E-Commerce Implementation Lead, the E-Commerce Implementation Specialist will be responsible for ongoing onboarding of suppliers to the Coupa platform. Onboarding is primarily for e-invoicing but may include e-purchasing, e-catalogues and other exchanges of data in a structured format.

Key Skills

•  Coupa Platform Proficiency: Strong familiarity with Coupa or similar procurement, sourcing and Invoicing platforms is crucial. You should be well-versed in its features, functions, and capabilities to effectively support suppliers.

•  Supplier Onboarding and Enablement: Knowledge and experience in supplier onboarding processes, including supplier business profiling, transaction analysis and guiding suppliers through registration, data submission, and integration with the Coupa platform.

•  cXML Invoicing: Proven experience in cXML Invoicing Configuration from start to finish

•  Stakeholder Management: Ability to identify, engage and support suppliers and business owners to engage on e-commerce via cXML, especially invoicing.

•  Procurement and Supply Chain Knowledge: Understanding of procurement, purchasing and supply chain concepts is important, as you'll be assisting suppliers in aligning their processes with the platform. Specific understanding of standard invoicing processes.

•  Data Analysis and Reporting: Ability to analyze data, generate reports, and provide insights to suppliers and internal stakeholders to improve their performance on the Coupa platform.

•  Technical Troubleshooting: Proficiency in technical troubleshooting and problem-solving to assist suppliers with any issues they may encounter while using the Coupa platform.

•  Supplier Relationship Management: Excellent communication and interpersonal skills are required to build and maintain positive relationships with suppliers. You'll be assisting them with their queries and concerns throughout the onboarding process.

•  Project Management: Effective project management skills are valuable to handle multiple supplier onboarding projects simultaneously and ensure timely completion.

•  Training and Support: Capability to provide training and support to suppliers, guiding them on how to best use the Coupa platform

•  Process Improvement: Identifying opportunities for process improvement in supplier onboarding and enablement procedures to enhance efficiency and effectiveness.

•  Compliance and Regulatory Knowledge: Familiarity with relevant compliance and regulatory requirements in procurement and supplier management.

Key responsibilities

Onboarding suppliers to e-commerce platform.

Qualifications and skills

•  Third-level qualification in Computer Science, Data Analytics, Mathematics, Finance or a related field.

•  A minimum of 2 years experience with cXML configurations on a Source-to-Pay Platform

Preferred

•  Coupa Platform Certification

•  Project Management Certification

•  Good Understanding of RPA / BOT's and how to utilize within the current state process to make Operations easier.

•  Experience in designing of Coupa integration with ERP/Middleware/3rd party applications via flat file and API's.

•  Knowledge of indirect tax management

•  Knowledge of freight and supply-chain processes