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Reward Team Lead

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Date: 08-Apr-2021

Location: Petaling Jaya, 10, MY

Company: Kerry

Requisition ID 24565 
Position Type FT Permanent 
Posting Type DNI 

Kerry Global Business Services (GBS) is an integral enabler of Kerry’s vision to be our Customer’s most valued partner, creating a world of sustainable nutrition.
There are five key elements of our success:
•    We are a key enabler for Kerry’s vision – we enable the business, by making it easier for everyone to deliver, to allow a focus on commercial excellence.
•    We focus on continuous excellence – we apply continuous excellence to everything we do, eliminating waste and optimising our services across functions.
•    We purposefully manage and develop talent – we attract and nurture talent to deliver innovative, digital business solutions and services.
•    We are anchored in our operating model – through our scalable platform, we support Kerry’s strategic growth objectives.
•    We win together as true partners – we unlock value by providing best in class solutions and services across all of Kerry.

About the role

As the Tier 2 Rewards & Mobility Team Lead and part of our Employee Experience Services section of our Global Business Centre, you will be responsible for leading a team of highly skilled Specialists on a journey to be a world class service delivery team, ensuring a right first time approach through innovative ways of working and the elimination of waste all the while delivering standardised, customer-centric services and solutions to our Employees and our People Managers across the globe. 

Key responsibilities

•    Lead team and support Rewards and Mobility activities including benefits, compensation, annual Rewards cycles, annual audits, mobility and other plans as applicable.
•    Ensures that team members possess the necessary skills and competencies, are motivated to deliver excellent service and are given the opportunity to develop to perform to the best of their capabilities, in line with GBS Competency Framework and Continuous Excellence practices for Rewards and Mobility.
•    Develop and document procedures to streamline processes and ensure compliance with regulatory requirements and work with HR Business Partners to educate teams.
•    Maintain current knowledge of global government rules and regulations and fulfils compliance and reporting requirements.
•    Maintain policy competitiveness internally and externally.
•    Provide compensation and benefits consultation to the business and HR teams on relevant topics including market competitiveness, total remuneration/benchmarking studies, market trends and best practices.
•    Advise on global mobility policies, guidelines and practices, including advice on the appropriate move type.
•    Manage provision of high quality administrative and transactional processing support in the delivery of Employee Rewards lifecycle and mobility needs.
•    Standardise ways of working and standard processes based on industry best practice.
•    Apply Continuous Excellence practices to engage and empower the teams and to deliver simplified, standardized and efficient Employee Services.
•    Partner with Global & Regional Rewards COEs, Global Experience & Solutions Leads and HRBPs leading to a stronger community of practice. 
•    Oversee on-going performance and development of applicable HR systems including realization of business case benefits and stakeholder buy-in.
•    Relationship building with all internal customers including COEs, Global Experience & Solutions Leads and HRBPs.
•    Point of contact for escalations
•    Create and maintain a culture of Continuous Excellence across your team by enabling an environment of continued growth and development, implementing continuous       excellence tools and routines and ensuring representation of the Tier 2 section in Continuous Excellence Pillar groups.

Qualifications and skills

•    Bachelor's degree is required
•    5+ years’ experience in benefits and compensation, multi-country experience required managing high volume and complex processes
•    2+ years’ experience managing a team preferably in a service centre environment
•    Advanced use of MS office and other key business tools;
-    PowerPoint to tell a story and make a case for change 
-    Word to build template documents, business plans and branded GBS materials
-    Excel including Fx functions, Pivots, charts, data analysis