Share this Job
Apply now »

QA Manager, Norwich, NY

Requisition ID 27645
Position Type (US)Full Time
Career Function Quality 
Posting Type DNI

Leading to better encompasses all we do at Kerry, it's how we've become the worlds leading taste and nutrition company. Whether it's building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to better nutrition drives us forward. With 24,000+ colleagues across the globe and 15,000+ Kerry products, your opportunities are limitless.

About Kerry

A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.

Where you'll work:

What do hydrolyzed proteins, growth, and safety have in common? Our Kerry Norwich, NY facility!  We not only make hydrolyzed proteins and coating technology for the food and pharmaceutical industries, so if you’re looking to build a career in manufacturing with a facility boasting a 8 year safety record with ZERO LTI’s, we might be the team for you.

What you'll do:

Key Responsibilities

  • Approves all written responses as required for customer communications (e.g. audit responses, complaint responses).
  • Reviews, approves and distributes raw material, packaging and finished product specifications.
  • Authorizes all facility changes following site change management processes.
  • Leads the effort for investigations through root cause analysis towards the development of corrective and preventive actions.
  • Performs customer specification reviews against standard product offering and process capability.
  • Develops stability data for existing products and new commercializations; including data to support packaging changes.
  • Approves the artwork and master copy for the labeling of all new and existing products.
  • Ensures the Plant systems, master documents, product documentation and products comply with the relevant Company, Customer and Regulatory cGMP requirements.
  • Provides feedback to Production on the quality of products produced through the issuance of Quality Alerts and Discrepancy reports.
  • Works with Production, Logistics and Product Development on new product transfer into the Norwich Plant.
  • Responsible for the Food Defence and Crisis Management Plan.
  • Responsible for ensuring and promoting operational safety, environmental protection and employee health/industrial hygiene within all Departments to comply with federal, state, local and Company rules and regulations.
  • Responsible for providing monthly facility training on relevant quality topics.
  • Responsible for interviewing, selecting, training, evaluating and disciplining employees.
  • Responsible for advancing the development of employees for the succession plan.
  • Lead a team of quality assurance and quality control leaders to ensure products are manufactured according to policy and in compliance with regulations and customer requirements.
  • Development and execution against a defined quality improvement plan organized by priority

What you'll need to be successful:


  • 5+ years practical experience in pharmaceuticals, excipient, cosmetic or dietary supplement quality assurance.
  • 5+ Years managerial experience within functional areas in quality assurance

Key competencies:

  • Working knowledge of GMP, Microbiology, GLP, Hygiene controls, Validation and HACCP principals.
  • Competencies in IT based applications such as LIMS, SAP etc.
  • Ability to evaluate pharmaceutical ingredient manufacturing against established regulations.
  • Effectively train essential plant employees in excipient principles and ISO initiatives.
  • Drive continuous improvement
  • Affect change through direct and indirect leadership
  • Write SOPs and work instructions
  • Effectively work with production team and other members of quality team to develop and maintain a robust and effective quality management system
  • Possess excellent written and verbal skills and be proficient at Word, Excel, PowerPoint


  • BS degree in science related field.

Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. EEO is the Law poster can be found here. Additional information can also be here .                                                                                                         

Nearest Major Market: Binghamton

Apply now »