Key Account Manager - Zambia

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Responsible for all the commercial relationship with assigned tier of customers, the Key Account Manager - Zambia will be responsible for managing relationships with the customers, developing/recruiting new customers with primary focus on the Beverage category, deliver on the company’s budget and manage internal stakeholders to ensure a smooth end to end delivery and experience for the customers.

 

This role will be based in Zambia

Reporting to - Commercial Director - EA Retail and Greater Africa Distribution

Key responsibilities

• Responsible for all sales efforts as Key Account Manager to the assigned customers.
• Manage key customer relationships and negotiate customer agreements that deliver against base and new business margin targets.
• Prioritization and development of strategic accounts
• Create sustainable growth for Kerry and our customers
• Manage and strengthen priority customers volume of business and relationship
• Complete commercial agreements with customers in compliance with Kerry guidelines. 
• Develop and execute strategic plan to optimise the use of all Kerry technologies. Secure agreement and execute pricing plans.
• Provide input to and ensure staff compliance with all applicable Kerry systems/processes.
• Participate in the development, implementation and achievement of annual budgets. Monitor any variances and work closely with the Sales
• Help operations team to improve overall customer satisfaction.
• Analyse business trends to develop business growth strategy and manage total opportunity pipeline
   

Qualifications and skills

• Relevant Degree in Food Science or related technical field
• At least 7 – 10 Years’ experience in a commercial environment within the Food & Flavours / Ingredients industry 
• Strong sales skills including: Closing skills, motivation for sales, prospecting, planning, selling to customer needs, territory management, market knowledge, presentation skills and meeting sales goals.
• Excellent negotiating, experienced in budgeting and strategic account planning.
• Relationship management, strategy development, project management, problem solving and change management skills
• Computer literacy 
• Flexible to travel within interstate and Domestic Travel.

 

Competencies Required:

• Professional and positive approach 
• Self-motivated and driven 
• Creative with the ability to work on own initiative
• Analytical & data oriented
• Good communication & presentation skills
• Market orientation
• Leadership skills
• Excellent interpersonal skills