Office Coordinator

Introduction to Kerry:

Kerry Group is the world leader in taste and nutrition serving the food, beverage and supplement industry, globally.  We have annualised sales in excess of €7 billion and employ over 26,000 people. Our purpose is to “Inspire Food and Nourish Life”, and we do this by supplying products in a sustainable manner which is good for our customers, the societies we live and work in, and our planet.

In recent years Kerry has accelerated technology acquisition in the science-backed health and wellness functional ingredients category; 2015 Wellmune (Immune Health); 2017 Ganeden (Probiotic / Digestive Health); 2020 Bio-K+ International (Probiotic/Digestive Health), Biosearch Life (Probiotic / Botanical / Omega 3) in July 2021 and Natreon (Ayurvedic Botanicals). In addition, Kerry has the global market leading portfolio of Taste (e.g. Citrus, Cocoa, Coffee extracts), functional and plant-based proteins. In line with consumer trends, Kerry has invested extensively in clean label preservation technology’s which allow us to co-create with our customers to make better for you Food, Beverages, and Supplements.

In parallel to the above investments, Kerry is recruiting the role Employee Service Coordinator and Administrative Support for our Laval, Quebec site.

Bio-K+ – North America:

Bio-K+’s history began over 60 years ago, with the discovery of three remarkable and unique probiotic strains. Ever since our humble beginnings in the 1990s, our mission has always been focused on promoting people’s health through food and science. Over our +20 of history, we grew from 10 employees to a global company, owned by the renowned Kerry Group. The business expanded from a Québec-based natural health food outlets to an international network of pharmacies, health food and grocery stores and hospitals in Canada and the United States.

Canada is where Bio-K+ was born. The brand has a strong presence in Quebec region as the “#1 probiotic brand in Quebec” 8 years in a roll. The rest of Canada is still a big opportunity for the brand to increase awareness and drive stronger sales. In the U.S. we are very strong in the natural channel (i.e. Whole Foods, Sprouts). We have ambition to grow in Food, Drug and mass channels. We also would like to leverage our key initiatives to get into Target, CVS and Walgreens.

About the Role:

We are seeking an enthusiastic and detail-oriented Employee Experience Coordinator to enhance our workplace culture and improve the overall employee experience. This role will support various initiatives aimed at fostering a positive, engaging, and inclusive environment for all employees. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for people-centric workplace strategies.

Responsibilities:

• Onboarding and Orientation: Coordinate the onboarding process for new hires, ensuring a smooth transition into the company through engaging orientation programs and follow-up support.
• Employee Engagement Initiatives: Coordinate programs that promote employee engagement, recognition, and satisfaction. Support in collection of feedback through surveys and focus groups to assess employee needs and preferences. Coordinate with Supply Chain the dates for the distribution of free products to employees. Lead the Social Committee to implement new ideas for employee experience.  
• Reception: welcoming guests; sort/distribute incoming mail; prepare outgoing mail; reserve conference rooms on demand
• Admin: manage office supplies order; translate diverse office documents; send out internal communication; organize townhalls
• Culture Development: Collaborate with HR and leadership to cultivate a positive workplace culture. Organize team-building activities, events, and workshops that align with company values.
• Diversity and Inclusion: Promote diversity and inclusion initiatives, ensuring that all employees feel valued and included in the workplace.
• Coupa: Create PO in Coupa for admin department and IT; receipt tracking in Coupa for Pos created; serve as the Coupa superuser; create new suppliers in MDG

The above listed responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or duties required.

Experience/Skills Required for the Role:

• 2+ years of experience in employee experience, executive admin, HR or related roles.
• University or post-secondary degree in related field preferred.
• Must be fluent in English and French
• Proficient in Microsoft Office Suite
• Experience with Coupa is a plus/nice-to-have.
• Strong interpersonal and communication skills (verbal and written).
• Ability to manage multiple projects simultaneously and meet deadlines.
• Passion for enhancing employee experience and workplace culture.
• Comfortable in a fast-paced, growing company and able to adapt to change quickly.
• Demonstrated ability to manage multiple projects with tight deadlines in a fast-paced environment.