Key Account Manager West Africa

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Senior Key Account Manager (KAM) is responsible for all the commercial relationship with assigned tier of customers, managing relationships with the customers, developing/recruiting new customers with primary focus on the Beverage and Snacks category, deliver on the company's budget and manage internal stake holders to ensure a smooth end to end delivery and experience for the customers.

Key responsibilities

• Responsible for all sales efforts as Senior Key Account Manager to assigned customers.
• Manage key customer relationships and negotiate customer agreements that deliver against base and new business margin targets.
• Prioritization and development of strategic accounts
• Create sustainable growth for Kerry and our customers
• Manage and strengthen priority customers volume of business and relationship
• Complete commercial agreements with customers in compliance with Kerry guidelines.
• Develop and execute strategic plan to optimise the use of all Kerry technologies. Secure agreement and execute pricing plans.
• Provide input to and ensure staff compliance with all applicable Kerry systems/processes.
• Participate in the development, implementation and achievement of annual budgets. Monitor any variances and work closely with the Sales
• Help operations team to improve overall customer satisfaction.

Qualifications and skills

• Bachelor’s degree in commerce or food
• Strong technical background
• FMCG experience preferred, having worked in the food Industry

 

Communication

• Entrepreneurship
• Communication Skills
• Effective Presentation Skills

 

Leadership:

• Stand-alone decision making
• Productivity (multitask, prioritize, work smart)

 

Customer service orientation

• Negotiation skills
• Interpersonal skills
• Strong business acumen
• Business savvy
• Integrity
• Effective and in-control under pressure
• Relationship building
• Drive and determination

 

Relationship/Personal Impact

• Interpersonal skills
• Influencing
• Problem Solving/Decision Making
• Information gathering
• Analytical & Interpretation skills
• Decision making & judgment
• Problem Solving - enquiring mind, lateral thinking