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ICT Analyst

Requisition ID 51566
Position Type FT Permanent
Recruiter #LI-SSM1
Posting Type LI


About Kerry


Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role


This role will be a member of a global team supporting Ultimate Kronos Group (UKG) time and attendance (T&A) solutions for Kerry and part of Global T&A and Payroll Integration project. 

Key responsibilities


  • Elicit business requirements and configure UKG/Kronos T&A applications to meet business requirements.

  • Support rollout of UKG WFM Pro (previously known as Kronos Dimensions) along with our implementation partner.

  • Partner with internal and external team members and stakeholders to ensure go-live and post-live success.

  • Review and prioritize system maintenance, enhancements, business as usual changes and change requests.

  • Configure the system, manage integrations and release of changes in alignment with best practices and Kerry change control processes.

  • Responsible for design and configuration in line with business and regulatory requirements.

  • Support the creation of training and documentation of system for users.

  • Manage support requests within defined service level agreements.

  • Work on troubleshooting issues including root cause analysis and work within defined procedures and practices to determine appropriate action.

  • Constant focus on identifying and recommending changes to existing procedures and practices based on process, technology, and data knowledge.

  • Provide backup cover and support to other team members.

  • Research new techniques and maintain knowledge of current trends and strategies in the application and process area.

Qualifications and skills


  • Preferrable bachelor’s degree in ICT or related discipline

  • Minimum 3-5 years of experience in configuring, implementing, and supporting time and attendance systems and processes, primarily in the area of UKG Dimensions.

  • Experience to include Timekeeper, Accruals, Absence, interfaces, WDM (Clocks/devices), and advanced scheduling modules.

  • Experience of integrating with HR and Payroll systems is also required.

  • Advanced English, excellent verbal and written communication skills is a must.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. 

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