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Senior Key Account Manager - Foodservice

Requisition ID 27092
Position Type FT Permanent
Recruiter #LI-MV1
Posting Type LI


Kerry offers the industry’s largest portfolio of Taste & Nutrition Systems and Functional Ingredients & Actives, serving the Global Food, Beverage and Pharmaceutical industries. We work with the world’s top Retailers and Manufacturing companies to produce some of the best private-label products and tailored Food & Beverage solutions on the market. We also work with the leading Food Service chains helping to deliver appetising, relevant and innovative custom solutions, using our expertise in new product development, production and commercialisation.


Our Values:      Courage | Enterprising Spirit | Inclusiveness | Open-mindedness | Ownership

About Kerry


Founded in 1972 in Co. Kerry, Ireland, the Kerry Group has annualised sales in excess of €7 Billion and supplies over 18,000 food ingredients and flavour products to customers in more than 140 countries worldwide. We have established over 150 manufacturing sites, operate in over 30 countries, and employ 25,000 people worldwide. A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.

About the role


Work Location: Kuala Lumpur, Malaysia

Reporting To: Sales Director 

As Senior Key Account Manager, you will work as an individual contributor managing Kerry’s Industrial and Foodservice / QSR customers in Malaysia, strategically building the account plans for assigned accounts by mapping Kerry’s strengths with customer’s mid / long-term needs to create the purchase desire from customers.

Key responsibilities


•Deliver excellence in execution of the account plans to maintain the shares and capture growth for Kerry by innovation activities / pipelines
•Function as the key contact / owner of Kerry business within assigned accounts; responsible for internal coordination in servicing customers to maintain organic growth and deliver growth
•Ensure the compliance of account management disciplines using SFDC tool (call reports, opportunities management, account management) and other Kerry’s applications
•Proactively contribute to EUM (End Use Market) development strategies by feeding insights about end consumers, competitors, general industry movement, etc.
•Achieve assigned sales quota in designated strategic accounts and meets the set expectations for profitability
•Complete strategic customer account plans that meet company standards and maintains high customer satisfaction ratings

Qualifications and skills


•Bachelor’s degree in Food Science / Food Technology or similar, with at least 8-10 years’ relevant experience in sales account management roles within the Food & Beverage or FMCG industries 
•Experience in handling Foodservice / QSR / Non-Dairy Creamer segments and customers within B2B environment will be preferred
•Strong communication skills with fluency in English
•Demonstrated experience in opportunity identification & prioritisation, negotiation & contracting, account planning, management & execution, and customer relationship management 
•Sound commercial acumen and financial effectiveness and the ability to work independently in a high-pressure environment
•Positive mind-set, results-driven with good problem-solving skills

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