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MDM Analyst

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Date: 14-Sep-2022

Location: Kuala Lumpur, 10, MY

Company: Kerry

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Master Data Governance is an important enabler for Kerry Group’s Global Operating Model, providing reliable & consistent governance and management for core business data, to support global and regional business requirements.

Key responsibilities

 Subject Matter Expert on Product, Material, Customer & Vendor Master Data (e.g. data fields, purpose of fields, data hierarchies, interaction of fields, workflow routing etc.) for relevant data object/s

•    Active governance of Master Data Workflows, which connect multiple platforms across Kerry’s infrastructure, ensuring that data created or changed via workflows is Global Data Model compliant and commercially accurate
•    Ensuring compliance with Workflow Service Level Agreements specifically for the Data Steward role
•    Supporting the business in ensuring compliance with Workflow Service Level Agreements for all other functional roles
•    Production and publication of Workflow SLA Compliance KPIs by object / region / function / plant as required
•    Responsible for the maintenance of Workflow Routing tables for all data objects, ensuring that there are no gaps, and that buddy cover is in place
•    Using Data Quality reports, identify, remediate and root cause any gaps to Global Data Model Standards, to ensure that data is of the highest quality
•    Identification of opportunities to further utilize SAP MDM and Data Services tools to improve data management and cleansing within the business
•    Identification of duplicate records and elimination of same with the business, ensuring that the impact on all processes is fully scoped and implications are understood by key stakeholders
•    Key metric reporting and commentary on MDM performance across the region
•    Working with the global Master Data Governance team in other locations to resolve any cross regional data conflicts or gaps in standards
•    Responsible for first line MDG user support across all in-scope functions and plants in a timely, agile and accurate manner
•    Responsible for second line MDG user support via Kerry’s service management platform (Service Now), ensuring that all tickets raised are appropriately prioritised, correctly and accurately resolved – ensuring that the user problem is fully understood, and that the solution proposed is fully compliant, with no negative integration consequences for other functional areas
•    Responsible for MDG Workflow user training / onboarding across all in-scope functions and plants (supplementing on-line training courses as necessary)
•    Responsible for ensuring that Internal Audit Standards are fully complied with specifically in the following areas
•    Governance structure and authorization / approval process
•    Data creation and change process
•    Data maintenance
•    User access controls
•    Coordinate changes of use of one raw material with another with Site Users
•    Coordinating mass change exercises from one raw material to another, ensuring all required sign off is provided prior to the change
•    Cleansing and enrichment of records to data model standard with the business for legacy systems and acquisitions
•    Coordinating data collection and review for projects of sites/acquisitions moving to SAP

Qualifications and skills

•    Minimum 2-3 years' experience in a highly matrixed, fast-moving global organization, in a comparable role with significant exposure to data management and governance master data and / or new product introduction  
•    Bachelor’s Degree with relevant experience and/or training; or an equivalent combination of education and experience
•    Strong focus on identifying opportunities for improvement to achieve sustainable positive business impact e.g. championing and driving integration opportunities between MDM with other platforms etc.
•    Demonstrable capacity to manage a complex internal business network e.g. Finance, Operations, Supply Chain, R &D, Regulatory, ICT etc.; proven ability to work cross-functionally in resolving issues and driving optimization
•    Excellent verbal, written and presentation skills
•    Excellent analytical skills a pre-requisite; ability to recognize and synthesize complex master data concepts and processes in a manner which clearly and concisely conveys core business impact messages to a broad cross section of process stakeholders and business owners

  • Able to work on European Hours