GBS - Accounts Receivable Executive (Italian Speaker)

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

 

Work Location:     1 PowerHouse, Petaling Jaya, Selangor.
Reporting Line:     Accounts Receivable Team Lead.

 

Key responsibilities

 

• All aspects of collections regarding Debtors’ Ledger.
• Resolving customer financial queries via phone and email.
• Inbound and outbound calls.
• Liaising with market contacts regarding customer queries.
• Managing overdue payments.
• Managing unapplied cash, requesting remittance advices.
• Resolve discrepancies (bank, business, customer contact).
• Prepare and dispatch dunning letters/statements.
• Receive and give inputs to initiate legal / insurance actions.
• Provide support to AR Team Leader for credit control activities as required.
• Ensuring all Associate activities are compliant to audit requirements.
• Documenting all collection activity.
• Escalation and follow through of any issues occurring.
• Reporting and Process improvement.

 

Qualifications and skills

 

• Open to fresh graduates with a Bachelor’s Degree in any field.
• Experience in Deductions or Credit Review is a valuable advantage.
• Hands-on experience with High Radius, or SAP would be an added bonus.