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QC Officer

Requisition ID 17626
Position Type FT Permanent
Recruiter #LI-CO1
Posting Type LI


Kerry offers the industry’s largest portfolio of Taste & Nutrition Systems and Functional Ingredients & Actives, serving the Global Food, Beverage and Pharmaceutical industries. We work with the world’s top Retailers and Manufacturing companies to produce some of the best private-label products and tailored Food & Beverage solutions on the market. We also work with the leading Food Service chains helping to deliver appetising, relevant and innovative custom solutions, using our expertise in new product development, production and commercialisation.


Our Values:      Courage | Enterprising Spirit | Inclusiveness | Open-mindedness | Ownership


About the role

Kerry-Aatco's manufacturing site is based at 2nd Industrial City, Jeddah, Saudi Arabia. We are currently seeking an early career candidate for a QC Officer role, due to expansion of the factory. Applicants will need to have a dgree in Chemistry, Food Science or related and a minimum of 6 months experience working in a food manufacturing setting. The hours of work are 7am - 4pm, Sunday to Thursday. 

Key responsibilities
  • Act as first point of contact and assistance for production quality, food safety, and hygiene issues to all Value Stream Team members
  • Verify and act on negative trends / results from routine glass / foreign body inspections / hygiene monitoring activities (such as swabbing / water samples / chemical concentration testing), through a layered confirmation system
  • Provide system owner information on all Quality and Food Safety related KPI’s at daily review meetings highlighting trends and areas for improvement to all teams
  • Investigate internal rejects (not right first time). Develop action plan and be responsible to ensure delivery.
  • Investigate customer complaints, including responding to the customer where appropriate, and ensure effective action is taken to prevent a recurrence
  • Day-to-day management of the internal corrective action system, and working with managers to complete and close out actions
  • Use appropriate lean problem solving tools (including 8-step) to address the root cause of Quality problems and engage relevant staff
  • Quality department representative at line trials where necessary
  • Customer and third-party audits: coordinating preparation of the site for audits, assisting with hosting audits, assisting with responding to non-conformance reports
  • Conduct a food safety & quality review of all SOP’s that have been drafted to ensure that appropriate activities / responsibilities / control measures have been considered and captured within the SOP
  • Keep Value Stream Manager and Team Leaders aware of potential changes and issues as a result of non-conformances with a potential production related root cause
  • Other reasonable tasks as requested by the Quality Department Managers and Value Stream Managers
  • Promote and look for continuous improvement so as to improve all  Quality KPI`s within the value streams
  • Member of the HACCP team. Responsible for delivery ensuring all controls are in place and being adhered to
  • Assist with factory tours, customer visits and provide feedback on outputs to all relevant parties
Qualifications and skills
  • Higher National Diploma or Degree in Chemistry, Science, Food Science or related
  • Minimum 6-12 months' experience in a quality environment, in Food Manufacturing industry
  • Competent knowledge of basic Good Manufacturing Practice, HACCP and Food Safety Management System
  • Writing and reporting competency in English and Arabic
  • Able to analyse / investigate and find out root cause of a non-conformance
  • Able to think quickly and troubleshoot based on existing situations
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