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Sales Support Assistant

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Date: 03-Oct-2022

Location: Istanbul, 34, TR

Company: Kerry

Requisition ID 40321
Position Type FT Permanent
Recruiter #LI-SS1
Posting Type LI


About Kerry


Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.


About the role


Work Location:         Istanbul, Turkey
Reporting To:            Commercial Director 

In this role, you will primarily improve and enhance the service provided by Kerry to its Customers, the Sales Support will assist the Sales Ingredients Department with a broad range of topics as outlined below and will facilitate the resolution of all issues affecting them. You will also coordinate communication flow from sales back into the internal functional teams such as Supply Chain, RD&A, Regulatory, Commercial Finance, Operations, and others. 


Key responsibilities


General and Project Support
•    Cover sales team When Travelling / Out of Office
•    Ensure Annual Pricing cycle runs smoothly (load pricing)
•    Co-ordinating Team Meetings
•    Support Project (documentations)


Front Office to Middle Office Bridge
•    Supporting customer forecasting, demand planning and S&OP
•    Service Issues Logs & Status
•    Supporting the interaction with Middle office Teams and Commercial Teams
•    Facilitation of credit collecting from customers (support Finance)
•    Providing information of new stock cards for local sales
•    Preparation and receival of samples and cargo packages

Supporting the CRM process 
•    Quotes Requests, track & receive feedback
•    Sample Requests, tracking & receive feedback
•    Support AM on Opportunity Creation & Updates


Qualifications and skills


•    Bachelor’s Degree in Food Engineering, Science, or similar field. 
•    Minimum 2 years’ experience in a similar role as flavour, ingredients and foodservice would be bonus
•    Problem Solving: Ability to drive resolution to problems and issues in an expedient fashion
•    Ability to remain calm and focused under stressful conditions.
•    Know-how on advanced software, systems, and IT tools
•    Must be able to speak and write in Turkish and English 
•    Good clerical and administration skills