Commercial Executive

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

• As a Commercial Executive, always aim to deliver value and foster strong client relationships.
• Perform a variety of commercial activities in accordance with internal processes and standards to achieve organisation's business goals to ensure that customer needs are fulfilled or exceeded.
• You will work with internal teams and take ownership to secure and develop new business opportunities in a highly organised manner.

Key responsibilities

• Work with sales and marketing teams, manage all commercial activities within Hong Kong and Taiwan market to meet the forecast;
• Recommend and assist in establishing the production and inventory plan to support the business;
• Customer relationship management - Communicate with clients on all business matters at the project level;
• Follow-up on purchase orders, payments, and manage wins to production and launch;
• Support Customer Care in managing and optimising supply chain;
• Manage product and marketing related enquiries from clients;
• Manage and resolve customer complaints and ensure prompt resolution; 
• Leverage internal sales tools and processes to drive opportunities to a successful close;
• Ensure orders meet all legal and financial requirements;
• Plan, attend and coordinate executive briefings;
• Coordinate with regional counterparts for target sampling and promotional activities efficiently;
• Interact effectively with internal partners from various departments, e.g. Marketing, Logistics, Finance department, etc.;
• Prepare analysis reports on sales performance, marketing campaign and promotional activities;
• Other tasks assigned by the supervisor.

Qualifications and skills

• Bachelor’s or higher Degree in Commerce or any related field;
• At least 5 years’ experience in Sales Operation or relevant commercial roles;
• Familiarity with food service channel, especially QSR and coffee chains is preferred;
• A team player with sound communication skills and negotiation skills;
• Self-motivated, be able to work independently;
• Goal-oriented, willing to learn, and be able to work under pressure;
• Good command of both spoken and written English, Cantonese and Mandarin;
• Sensitive to the market, customer expectations and brands;
• Proficient in PC application, e.g. SAP, SFDC, MS Office suite.