Area Office Administrator

About Kerry

Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.

With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. 

Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.

Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett.

Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.

About the role

We are seeking an Area Office Administrator to join our team in Ennis, Co. Clare. it's required to work from the office five days a week.

Key responsibilities

- Provide administrative assistance to Area Manager & Area office staff ensuring seamless day to day operations.
- Manage invoicing processes - non stock/services for area office & store network.
- Dealing with customer queries over the phone and in person.

- Printing, posting of reports and statements.
- Photocopying and scanning documents, and entering adjustments to customer accounts
- Organising Animal Health Certs distribution and collection and filing.
- Ordering PPE for branch staff.
- Organizing Health and Safety folders.
- Organizing staff for training courses.
- Organising staff rota and communicating same to staff.
- Setting up farmers on the Milkedin App.
- Processing statements for our Evolve program.
- Maintain accurate records and ensure confidentiality.

Qualifications and skills

- Previous administration experience (minimum 2 years).

- Strong organizational skills.

- Strong Communication skills.

- Strong Interpersonal skills.

- Attention to details and Customer service skills.

- Experience with technology and software (Outlook, Microsoft, Excel PowerPoint etc.).

- Comfortable working in a team environment.

- Demonstrate strong and courteous telephone communication skills.

Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers.