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Process Quality Manager

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Date: 18-Jun-2021

Location: Durban, NL, ZA

Company: Kerry

Requisition ID 25188
Position Type FT Permanent
Recruiter #LI-SS1
Posting Type LI

Kerry offers the industry’s largest portfolio of Taste & Nutrition Systems and Functional Ingredients & Actives, serving the Global Food, Beverage and Pharmaceutical industries. We work with the world’s top Retailers and Manufacturing companies to produce some of the best private-label products and tailored Food & Beverage solutions on the market. We also work with the leading Food Service chains helping to deliver appetising, relevant and innovative custom solutions, using our expertise in new product development, production and commercialisation.

Our Values:      Courage | Enterprising Spirit | Inclusiveness | Open-mindedness | Ownership

About Kerry

A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.

About the role

Key responsibilities

  • Responsible for directing site food safety and quality initiatives.
  • Provide support to the QHSE COE and technology cluster to ensure all directives, policies and initiatives are effectively incorporated at plant level.
  • Ensure Food Safety and quality of products to meet all customer and Kerry specifications.
  • Ensure compliance with all food safety and quality policies, standards, procedures & work instructions.
  • Supervise & coordinate all laboratory testing to ensure accuracy, efficiency & timeliness of results.
  • Develop and maintain procedures and documentation which assure product and service quality.
  • Implement Quality objectives in line with the COE programs and one way of working.
  • Implement KPIs, targets, Quality Improvement Programs and guidelines.
  • Communicate process capability to commercialization team.
  • Supervise product scale up process with RD&A and ensure quality requirements are agreed at the time of commercialization.
  • Conduct risk assessments and implement corrective actions.
  • Continually evaluate and trend process controls, food safety and quality programs.
  • Manage consumer complaints, troubleshooting, root cause analysis and corrective actions.
  • Manage quality and food safety issues in line with cluster communication and escalation protocols to enable appropriate level of decision making.
  • Maintain and active list of suppliers used by the site and engage Regional Supply Quality for audits and supporting documentation.
  • Responsible for quality talent management, development programs, objectives & performance appraisals.
  • Provide ongoing guidance, supervision, and vision to support comprehensive quality and food safety programs for Kerry; ensuring continuity of business according to Kerry, customer and regulatory expectations.

Qualifications and skills

  • Relevant tertiary qualifications Science degree.
  • Min. 3-5 years’ experience within the Pharmaceutical/Consumer Applicable food processing technology and statistical processes.
  • Qualified background in food chemistry, sensory, microbiology, food packaging systems & food engineering.
  • Ability to drive continuous improvement and change management initiatives.
  • Problem solving and complaint resolution.
  • Strong Interpersonal, communication, coaching and conflict management skills.