Area Office Administrator

About the role

We are recruiting an Area Office Administrator for our Castleisland office. You will be the first point of contact for farmers, customers, and visitors, managing queries, coordinating activities, and ensuring smooth communication. From organising meetings and events to handling milk testing logistics and office administration, you’ll keep things running efficiently. The role suits someone who enjoys variety, thrives on building relationships, and can solve problems quickly in a busy, supportive environment.

This is a full-time (Mon–Fri, 9:00–17:30), permanent and onsite role.

Key responsibilities

• Act as the first point of contact for farmers, customers, and visitors—answering calls, managing emails, and greeting guests.
• Provide administrative support, including filing, data entry, document processing, and maintaining accurate records.
• Coordinate milk sample collection and communicate results to farmers.
• Organise meetings and events, including venue booking and hospitality arrangements.
• Liaise with regulatory bodies (e.g., Department of Agriculture) and manage compliance documentation.
• Handle office logistics such as ordering protective clothing, maintaining Health & Safety folders, and managing staff rotas.
• Support programme administration, including processing statements for the Evolve program and onboarding new entrants and partnerships.

Qualifications and skills

• Proven experience in an administrative or customer care role, ideally within the agricultural sector
• Good interpersonal and communication skills, with the ability to build strong relationships
• Adapt quickly to changing priorities and assist with ad-hoc tasks to keep operations running smoothly
• High attention to detail and accuracy in data entry and record keeping
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• A positive, collaborative attitude and willingness to learn.

About Kerry Dairy Ireland

Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.

Our Agribusiness division plays a vital role in supporting Ireland’s farming community. We provide farmers with essential products and services, including animal feed, fertilisers, crop protection, and farm supplies, ensuring sustainable and efficient farm operations. Through expert advice and innovative solutions, we help our 2,800 milk suppliers optimise productivity while maintaining the highest standards of animal health and environmental care. This partnership approach strengthens our farm-to-fork model and reinforces our commitment to sustainability and long-term growth for Irish agriculture.

Our Safety purpose:

“we work together in a caring culture where everybody goes home safe every day”. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone's responsibility.