Technical Service Manager - Meats & Smoke

Location: (Remote) Kerry HQ, Beloit, WI

About Kerry: Kerry is a global leader in taste and nutrition, serving the food, beverage, and pharmaceutical industries. Our mission is to help nourish and delight consumers across the globe. 

Job Description: We are seeking a highly skilled Technical Business Development Manager with hands-on experience in meat processing to join our North America team. The ideal candidate will have extensive knowledge of meat products and thermal processing, and a proven track record of driving sales and customer satisfaction.

Key Responsibilities:

• Technical Expertise: Utilize hands-on knowledge and work experience in meat processing plants, specifically with products such as sausages, emulsified products, bacon, hams, and restructured products.
• Process Improvement: Evaluate existing processes and identify opportunities for improvement in efficiency, yield, and sustainability.
• Customer Engagement: Work independently and travel as needed to visit customers, identify their needs, and provide tailored solutions.
• Training and Support: Collaborate with our equipment team to help start up and train operators, and conduct customer plant trials to demonstrate product and equipment functionality.
• Presentations: Deliver high-level briefings to executive management at key accounts and present technical information to operations and maintenance personnel.
• Continuous Learning: Stay updated on Meat Science and Food Science, particularly in Smoke Technology, Smoke Application Methods, and Thermal Processing Techniques.

Job Responsibilities:

• Accelerate Smoke and Grill Sales within your region using your technical expertise, leadership, and relationship skills.
• Collaborate with Technical Team Members to identify Best Practices.
• Develop effective methods to maintain connectivity with customers.
• Build and maintain rapport with key customers across your region.
• Identify customer variances and provide rationale.
• Plan and conduct meaningful presentations targeting specific subject matter to key customers.
• Evaluate where smoke application equipment can improve customer yields, throughput rates, and product quality.
• Track and report weekly to the Business Development Manager on customer communications and discussed topics.
• Evaluate cost in use and help identify savings.

Qualifications:

• Minimum BS in Meat Science, Food Science, or a related biological science field; MS or PhD preferred.
• Minimum 5 years of experience in meat manufacturing or technical sales with an emphasis on food and meat ingredients.
• Self-starter with the ability to handle multiple complex projects simultaneously.
• Willingness to travel domestically 60-70%.
• Ability to work varied hours and shifts to be present during production.
• Exemplary written and verbal communication skills are mandatory.

​Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov).                              

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.      

Recruiter:  
Posting Type: DNI