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Key Account Manager

Requisition ID 37910
Position Type FT Permanent
Recruiter #LI-SS1
Posting Type LI


About Kerry


Founded in 1972 in Co. Kerry, Ireland, the Kerry Group has annualised sales in excess of €7 Billion and supplies over 18,000 food ingredients and flavour products to customers in more than 140 countries worldwide. We have established over 150 manufacturing sites, operate in over 30 countries, and employ 25,000 people worldwide. 


Kerry has been present in the Asia-Pacific region since 1997 and has grown its business to become a supplier of choice for our regional and local customers. With over 4,500 employees across the Asia-Pacific, Middle East & Africa (APMEA), Kerry has many exciting opportunities at our many Development & Application Centres, Sales Offices and Manufacturing sites. Spread over 18 countries – and growing – Kerry plays a large role in supplying food & beverage solutions to this diverse region. 


Our Values: Courage | Ownership | Inclusiveness | Open-Mindedness | Enterprising Spirit 


About the role


Work Location:       Bangkok, Thailand
Reporting To:         Commercial Director


Key responsibilities


•    Leads solution development efforts & market and consumer insights in a ‘menu first’ approach that best address customer needs, while coordinating the involvement of all necessary company personnel, R&D, Marketing etc.
•    Establishes productive, professional relationships with key personnel in assigned customer accounts.
•    Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
•    Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
•    Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
•    Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
•    Achieves assigned sales quota in designated strategic accounts.
•    Meets assigned expectations for profitability.
•    Achieves strategic customer objectives defined by company management.
•    Completes strategic customer account plans that meet company standards.
•    Maintains high customer satisfaction ratings


Qualifications and skills


•    Bachelor’s Degree in Food Science, Food Technology or related field, with minimum 3 years’ relevant experience in Retail Account Management
•    Proven track record in sales account management
•    Experience in working in international, matrix company  
•    Must have strong communication skills in Thai and English (oral and written)
•    Good organizational skills, experienced at managing multiple projects concurrently
•    Solution focused, able to critically analyse and problem solve
•    Ability to meet deadlines with speed & accuracy
•    Ability to work independently and collaborate as part of a team.


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