Customer Care Representative with Czech

Requisition ID 51634
Position Type FT Permanent
Recruiter #LI-MU1
Posting Type LI

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

The Olesnica plant specialises in the production of dry breadcrumbs, spices and flavour preparations. Every day, we work as a Tier 2 FMCG commodity supplier for major players in the food industry. You are probably already consuming products from our Kerry factory in Olesnica. We have been here for more than 20 years and are still growing.

What will I be doing?

Maintain professional, timely and effective communication with all parties.
Interaction with other functions, collaborate with staff from other functions to identify and resolve issues. Gather information and drive improvements.
Manage the order process in line with account company procedures by proposing improvements where necessary.
Develop strong relationships with commercial and supply chain teams.
Represent Customer Care in cross functional meetings and projects.
Undertake customer visits, presentations and face to face meetings where relevant.
Support sales by reporting on account activity and forecasting.

What do I need to be successful?

Fluency in Czech and English (speaking and writing).
The ability to integrate and work effectively with others in a changing environment.
High level of attention to detail and strong organizational, analytical, problem solving and administrative skills.
An experienced team player.
A strong desire for continuous learning and a desire to grow professionally.

What will I get in return?

Monday-Friday 8:00-16:00.
Work in a modern manufacturing concern with an established position on the market.
A very good working atmosphere.
Hybrid working pattern.
All necessary tools to perform your tasks.
Co-financing of sports activities (Multisportcard).
Private medical care.
Life insurance.
Employee referral programme.

In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

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