Account Director - Pharma Excipients

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

This position will have responsibility for implementing the sales strategy, and direct customer account responsibility for our Pharma customers (Pharma Excipients & Acetates) in Europe. The key commercial priority is to support the achievement of top line growth through in all markets in Europe. They will work closely with international colleagues and will evaluate the market for new and existing projects and customers. The position will also be responsible for understanding the latest market needs and implementing strategy to add value against those needs.

The role has a strong link to Marketing, Finance and Supply Chain/ Customer care hence to be successful in the role strong collaboration skills across a variety of teams are needed. Role can be home-based everywhere in Europe, a high willingness of travel is essential.

What will you be doing?

• Develop strong strategic relationships within customers’ organisation including R&D, Manufacturing and Procurement and foster counterpart relationships within Kerry.
• Develop and implement Pharma strategy through market evaluation, application evaluation, understanding and capability assessment. Market segments include but not limited to Rx/Gx, Biotech, Nutraceuticals, and OTC.
• Defend current business with established customer base and create and manage total opportunity pipeline of quality growth projects with current and target customers.
• Provide technical support to the assigned customer base by leveraging internal resources and subject matter experts.
• Continually manage and strengthen customers’ relationship with Kerry.
• Partner with commercial finance leads to ensure business forecasts and margin management are consistent with expectations.
• Support the development of commercial agreements with customers in compliance with Kerry guidelines (e.g. legal agreements, supply agreements, stocking agreements, etc.)
• Accountable for providing input to and complying (including indirectly through other team members) with all Kerry systems/processes appropriate for this role.

What do I need to be successful?

• Minimum of Bachelor’s degree in Pharmacy, Science, Biotechnology or related Scientific field.
• Proven experience in Pharma/Biotech commercial sales (or technical sales support) role interacting directly with customers.
• Lactose / film coating market knowledge a plus.
• Demonstrated ability to understand competitive and marketplace knowledge and translate into an effective strategy and action plan to deliver a customer.
• Must be capable of independently developing a strategy, influencing others and increasing contribution.
• Earlier technical/functional experience in R&D, process manufacturing, operations or quality desirable.
• Have both a technical and commercial understanding of cell culture, microbial fermentation, and diagnostic industries, including protein hydrolysates and yeast extracts, and their end use applications.
• Have both a technical and commercial understanding of tablet and film coating formulations, and their end use applications.
• Have both technical and commercial understanding of Acetate use in Pharma
• Willingness to travel extensively across Europe (50%)
• Proficient in Microsoft Office suite; SalesForce experience desirable.
• Fluent English speaker with additional languages advantageous but not essential.